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Order Status
Do I have to sign up every month??
  NO YOU DON’T NEED TO DO ANYTHING ELSE JUST SIT BACK AND ENJOY. WE WILL BILL YOU MONTHLY ON THE 15TH OF THE MONTH UNTIL YOU DECIDE TO CANCEL.
How do I change my address?
  GO IN TO YOUR ACCOUNT AT CURLKITSHOP.COM AND UPDATE YOUR SHIPPING ADDRESS. THEN SEND AN EMAIL TO INFO@CURLKIT.COM LETTING US KNOW ABOUT THE CHANGE. WE WILL SEND YOU A CONFIRMATION EMAIL ONCE WE HAVE APPLIED THE CHANGE.
I DELETED MY CREDIT INFORMATION DOES THAT CANCEL MY SUBSCRIPTION?
  NO, DELETING YOUR CREDIT INFORMATION WILL NOT CANCEL YOUR ACCOUNT YOU WILL STILL BE CHARGED EACH MONTH. YOU MUST SEND US AN EMAIL AT INFO@CURLKIT.COM TO CANCEL.
Has my order shipped?
  Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.

WE SHIP OUR CURLKIT BETWEEN THE 4TH AND 10TH  OF EVERY MONTH VIA USPS. YOU WILL RECEIVE A TRACKING NUMBER VIA EMAIL OR YOU CAN CHECK YOUR ACCOUNT AT CURLKITSHOP.COM. IT WILL BE DELIVERED WITHOUT A SIGNATURE CONFIRMATION. SO MAKE SURE YOU SEND IT SOMEWHERE SECURE. WE NOW OFFER SIGNATURE CONFIRMATION FOR AN EXTRA CHARGE. ASK US ABOUT IT.
How do I cancel my subscription?
  IF YOU WANT TO CANCEL AND WE HOPE YOU DON’T JUST SEND US AN EMAIL REQUESTING TO CANCEL YOUR SUBSCRIPTION. PLEASE INCLUDE YOUR NAME, ORDER # AND EFFECTIVE DATE  TO INFO@CURLKIT.COM AND WE WILL CANCEL YOUR SUBSCRIPTION. WE LOCK DOWN THE SUBSCRIPTIONS ON THE 15TH OF THE MONTH. YOU MUST SEND YOUR CANCELLATION IN BEFORE MIDNIGHT ON THE 14TH IF YOU WANT TO CANCEL.
How do I track my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order.
My order never arrived.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.