Find quick answers to your questions below...
Order Status
Do I have to sign up every month??
How do I change my address?
I DELETED MY CREDIT INFORMATION DOES THAT CANCEL MY SUBSCRIPTION?
Has my order shipped?
How do I cancel my subscription?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Domestic / International Shipping
How much is shipping?
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
Buyer's Guide
Where can I buy the full sized products I sampled?
WILL I BE ABLE TO CUSTOMIZE MY CURLKIT?
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?